Needed to replace and clone a dying disk drive. They saved the day with the appropriate software revisions and diagnostic tools. Very knowledgeable.
One of the longest operating computer shops in the area. They are very helpful.
Honest, offered me a range of solutions including "you could do this part yourself and save some money." Very reasonably priced.
Yesterday I took it in to Computer Surplus Solutions, conveniently located up the road from my house. How lucky can I be?! I saw Joe, who figured out that there was cat fur, cracker crumbs, and possibly yogurt in that fan vent, so he blew it out real well. OK, Joe didn't know what the heck was in there, but I did. He plugged it in, and I sat down and logged in to a few of my websites, and TA-DA! I have a new laptop, even without the up arrow key which I broke off by accident a couple of years ago. Joe was patient with my dumb questions, answering them clearly and kindly. He didn't charge me and told me to try it out for the weekend and bring it back Monday if it happens again. I'm using my laptop now to write this, and there's no funny noise or heat.
My oldish laptop shut itself down with a "cooling fan" problem. I had been ignoring the heat and funny noise for awhile. I was afraid I might have killed it before I had backed up 5 years of pictures and documents. Gulp.
Thank you, Joe and Computer Surplus Solutions! You're my new computer fix-it shop.
John and Joe offer excellent service and advice. Twice now I have purchased laptops from them and I have always been pleased with the value and performance. I have brought in friends with computer issues and they too get this great service and advice. I do not hesitate to recommend them to you too. Please say Hi for me.
Computer Surplus Solutions is a US Electronics Store based in Littleton, Massachusetts. Computer Surplus Solutions is located at 537 King St, Littleton, MA 01460, USA.
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